Miami Lakes Automall Customer Reviews In Miami Lakes Fl
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Miami Lakes Automall is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
(Translated by Google) Thanks to Ernesto Guerra the salesman, Leo the manager, and Pedro Dean the financier, for their excellent service and special treatment! (Original) Gracias a Ernesto Guerra el vendedor, a Leo el manager y a Pedro Dean el financista, x sus excelentes servicios! Y su trato especial
Ernesto fontrodona and the team at Miami Automall were amazing! I had a terrible experience at a different dealer, and they came in and absolutely saved the day. I am so grateful to them and so happy with my new car.
William Fundora was amazing, he truly made the process that much easier. Not only did he provide great service but he was an exceptional person to work with especially given I was already nervous about getting a new car for the first time in a while. I truly recommend anyone to come and talk with William! He was truly an amazing person.
(Translated by Google) Thanks to Lisandra for the help and attention, I'm happy with my new car (Original) Gracias a Lisandra por la ayuda y la atención, complaint feliz con mi nuevo carro
Rosa Rosado The best today! Miami Lakes Agent
Best place to service your car!!
I am having the same experience that dsingman72 wrote about. After multiple texts, voicemails, e-mails and certified letters to finance and management I received one phone call and I was hung up on after 18 minutes. I learned the customer is never right. I have emails from their vendors documenting that some of the services I bought were never purchased and/or provided by the dealership or they were different companies than I what I agreed to on the buyers sheet. I've been requesting cancelation of policies within my 30 day window and they are non-responsive. I strongly urge you to ... Read More DealerRater - Jun 12, 2026
Really good treated me , Richard and Christopher was a really good person helping me to find a good car and prices , financial method was really good , thanks to all of them I have a new 2026 pick up truck
(Translated by Google) Today, June 11th, I want to thank Lorena for helping me fulfill my dream of owning my own car. I am more than happy with her advice and exceptional service. She is a wonderful person, and I will always cherish her friendship and recommend her 100%. Thank you so much! (Original) Hoy 11 de junio quiero agradecer a Lorena que me ayudo a cumplir mi sueños de tener mi carro mas que feliz por su asesoramiento con una atencion muy especial es una gran persona me llevo su amistad y la recomiendo 100% Muchas gracias
Great experience! In and out with my wife’s new car. She’s super happy. Ask for Ernesto! Daniel was great helping with the financing and Tony is the best sales manager around. Truly grateful.
(Translated by Google) Juan Acevedo was my salesperson, the sales manager was Leonardo Ganges, and Norka helped me with financing. Everything went perfectly for my first car! Amazing people and customer service (Original) Juan Acevedo fue me vendor el manager de ventas fue leonardo ganges y en fimanzas me ayudo norka Everything went perfect for my first car! Amazing people and customer service
(Translated by Google) Thank you Lizandra and Richard for your help! Excellent experience buying my car! You were very professional, patient, and transparent throughout the entire process. I highly recommend buying from you! (Original) Gracias lizandra y Richard por su ayuda, Excelente experiencia comprando mi carro! fueron muy profesionales, pacientes y transparente durante todo el proceso. ¡Recomiendo totalmente comprar aquí!"
(Translated by Google) I'm extremely pleased and happy with my purchase and with the service from the seller, Alain Valdez, the best! Thank you so much! (Original) Súper complacida y feliz con mi compra y con la atención del vendedor Alain Valdez el mejor muchas gracias
(Translated by Google) Thank you, William Fundora, an excellent seller. He guided me very well and honestly. Thank you, thank you. (Original) Gracias Ami wndedor william fundora unexelente vendedor me oriento muy bien y onestamente gracias gracias
Our experience as amazing our sale person Camilo and the management TEAM we were taken in straight to what we wanted no BS thank you gentlemen
(Translated by Google) Thanks to Ernesto Guerra the seller, to Lazaro Veliz Sr. for his help, and to Carlos and Ramon the financiers! A tremendous team, second car thanks to them! (Original) Gracias a Ernesto Guerra el vendedor, a Lazaro Veliz Sr por su ayuda, y a Carlos y Ramon los financistas! Tremendo equipo segundo carro con ellos!
(Translated by Google) Excellent service (Original) muy eselente cervicio
(Translated by Google) Thank you to Miami Lakers Chevrolet for your hospitality. A special thank you to Majo, Camilo, and the entire team for treating me like family even though I hadn't met them before. Their guidance, support, and professionalism made me feel comfortable, relaxed, and confident in making my decision. Thank you so much.
(Original)
Gracias a Miami Lakers Chevrolet por su acogida. En especial a Majo, Camilo y todo el equipo de trabajo por tratarme como familia sin antes haberlos conocido. Su guia, apoyo y profesionalidad me hicieron sentir bien, tranquilo y confiado para tomar mi decisió... Read More Google - Jun 8, 2026
(Translated by Google) Thanks to Fabián the salesman, Pedro Dean the financier, and Jorge the manager, the service was superb and the best treatment in Miami. (Original) Gracias a Fabián el vendedor, a Pedro dean el financista y a Jorge el manager súper el servicio y mejor trato de Miami
(Translated by Google) Thanks to Ernesto Guerra the salesman for his services, to Lázaro Veliz Sr. and to Ramón the financier for their excellent services and attention (Original) Gracias a Ernesto Guerra el vendedor, por sus servicios, a Lázaro Veliz SR y a Ramón el financista, por sus excelentes serviCIOs y atención
(Translated by Google) Excellent service from Camilo Leo and Carlos Ermus, I recommend them 100%. (Original) muy exelente servicio de parte de Camilo Leo y Carlos Ermus los recomiendo al 100%
(Translated by Google) Thanks to Ernesto Guerra the salesman, Leo the manager, and Mario the financier, tremendous service! This is the third car we've bought from Ernesto! (Original) Gracias a Ernesto Guerra el vendedor, a Leo el manager y a Mario el financista, tremendo servicio, tercer carros que compramos con Ernesto!
(Translated by Google) I had an amazing experience buying my new Equinox LT!
I want to especially thank Carlos Pupo (Salesperson) for his excellent service, professionalism, and dedication throughout the entire process. From the very first moment, he helped me find the perfect vehicle for me, answered all my questions, and made sure I felt comfortable and confident in my decision.
I also want to acknowledge Norka in the finance department. Her help was invaluable; she made the whole process simple, quick, and stress-free. She explained every detail clearly and worked to get me the best possible options.
Thank you ... Read More Google - Jun 6, 2026
(Translated by Google) Lorena Chang was amazing throughout the entire process, thank you so much for making it quick and easy (Original) Lorena Chang fue increíble en todo el proceso, mil gracias por hacer del proceso algo rápido y sencillo
(Translated by Google) I'm a first-time buyer. I came with many doubts and I'm leaving happy because I got what I wanted: a 2025 Highlander with very few miles. I thank Juancarlo Acevedo, Lázaro Veliz Senior, and Ramón Rodríguez in finance, who did everything possible, because I fulfilled my dream of having my first car in this country.
(Original)
Soy primer comprador, vine con muchas dudas y me voy happy porque logré lo que quería un Highlander con muy pocas millas del 2025 le doy las gracias a Juancarlo Acevedo, a Lázaro veliz Senior, y ... Read More Google - Jun 4, 2026
(Translated by Google) Thanks to Ernesto Guerra the salesman, Rene the GSM and Pedro the financier, for their excellent work (Original) Gracias a Ernesto Guerrael vendedor, a Rene el GSM y Pedro el financista, por su excelente trabajo
(Translated by Google) I have nothing but gratitude for Miami Lakes Chevrolet, and especially for the manager, Armando Arratia. His human touch was remarkable. I arrived desperate with a car out of warranty, and Armando patiently resolved my problem, gave me my payment, and patiently explained the car to me. Thanks to the manager, Rene Ruiz, and my friend Norka. Thank you, friend; there is genuine humanity at this dealership. I felt like family. Thank you.
(Original)
Con miami lakes Chevrolet solo tengo agradecimiento y sobre todo con ek gerente Armando arratia su cakidad humana llege desesperado con un carro ... Read More Google - Jun 2, 2026
We were assisted by Myles Cure and he was very professional, respectful and paying attention to what we were saying. He guided us through every step , not rushing or slowing down the process. All this also applies to the financial officer José Gravata, that offered an excellent service. Yes , you still need to negotiate ,but they don't push it or rush you .Very happy with this experience.
(Translated by Google) Thanks to Ernesto Guerra the salesman, Tony the manager, and Carlos Ermus the finance guy, excellent service. (Original) Gracias a Ernesto Guerra el vendedor, a Tony el manager y a Carlos Ermus el financiera, excelente aervocio
My husband and I recently had a great experience at Miami Lakes Kia, and I cannot say enough great things about our experience--especially thanks to Armando. Before visiting Miami Lakes Kia, we had gone to another Kia dealership and had one of the worst customer service experiences we've ever had. The staff was rude and unhelpful, to the point that we decided to leave. I was still very interested in a Sportage, so we decided to give Miami Lakes Kia a chance, and I am so glad we did. From the moment we arrived, Armando was professional, polite, attentive, ... Read More Yelp - Jun 1, 2026
Today I was in Miami Lakes Auto Mall for an oil change and tire rotation, the excellent services of the service advisor Mr. Armando Escudero and the mechanic Damian I always leave satisfied with the work congratulations.
(Translated by Google) I am very grateful to Alain Valdes for the service provided, to manager Tony Suárez, and to financier Luis Mejias for giving me the payment plan I needed for the car of my dreams. I recommend them 100%. (Original) Estoy muy agradecida a Alain Valdes por el servicio brindado, al manager Tony Suárez y al financista Luis Mejias por darme los pagos que buscaba en el carro que soñaba. Los recomiendo 100%
Best dealer and best customer service ever.
We had an amazing experience purchasing a vehicle for my sister, Elaine, thanks to William Fundora and Luis Mejia! They made the entire process easy, smooth, and completely stress-free. Both were very attentive, listened to all of our concerns, and truly made us feel comfortable every step of the way. Their professionalism, patience, and excellent customer service made a huge difference. We highly recommend William and Luis 100% to anyone looking for a great car-buying experience. Thank you both for all your help!
(Translated by Google) Congratulations to Carlos Ermus, financier, for the excellent service throughout the rush sale process. (Original) Felicidades a Carlos Ermus financista excelente atención durante el tiempo del proceso de la venta del apuro
(Translated by Google) Very good experience with Carlos Ermus, excellent service. (Original) Muy buena experiencia con Carlos Ermus excelente trato
(Translated by Google) Thank you William Fundura! 🙂 (Original) Gracias a William Fundura! 🙂
(Translated by Google) Excellent service, I left very satisfied with Juan Acevedo, Jorge Torres and Carlos Hermus (Original) Muy buena atencion,sali muy satisfecha por Juan Acevedo,jorge Torres y Carlos Hermus
(Translated by Google) Excellent service from all the staff (Original) Una buena atención de todo el personal
(Translated by Google) Thanks to Ernesto Guerra the salesman, Jorge the manager, and Ramón the financier! (Original) Gracias a Ernesto Guerra el vendedlr, a Jorge el manager y a ramón el financista!
(Translated by Google) Ethan Rene and Carlos were excellent with the purchase of my new Traverse. I bought my first car from Ethan, and I bought this one from him too. (Original) Ethan Rene y Carlos fueron excelentes con la compra de mi nuevo traverse. El primer carro fue con Ethan y este fue con el mismo.
Lisandra was amazing. Patient, detail oriented, kind, and got us exactly what we were looking for which wasn’t easy.
(Translated by Google) A tremendous experience with Juan Carlos Acevedo when buying my new Equinox. I also want to thank Jorge Torres, the sales manager who handled the entire process, and finally Maikel Baez, the finance specialist. My son and I are very happy with our new purchase. (Original) Tremenda experiencia con Juan Carlos Acevedo al comprar mi nuevo Equinox, también le agradezco a Jorge Torres, quien fue el manager de ventas que manejó todo el proceso y finalmente Maikel Baez, quien fue el Financista, mi hijo y yo nos vamos contentos por la nueva compra
Great dealership, they worked with me and got me to a price I could work with. Juan the sales guy listened to my needs and worked to get me into a car I felt comfortable in. Michael the finance guy gave me a great package deal and helped me crunch the numbers. The general manager worked with his team as well to get things signed, sealed, delivered. I went to the dealership late and they stayed till past closing time to get me into my brand new car. Would highly recommend them!
(Translated by Google) Lizandra, Tony, and Daniel are incredibly professional and provide excellent support. This is my second purchase, and I would definitely return. (Original) Lizandra, Tony y Daniel, son super profecionales y ayudan al maximo. Esta es mi 2 compra y sin duda regresaria.
(Translated by Google) Lorena was magnificent!! There are no words to describe her dedication, patience, and genuine desire to help her clients get a great deal. We are so happy with our purchase! My husband, my daughters, and I are eternally grateful to her!! 100% recommended 🙏 (Original) LORENA HA SIDO MAGNIFICA!! no hay palabras para su dedicación y entrega la paciencia y realmente sus ganas de ayudar a sus clientes a lograr un buen deal, nos vamos MUY felices con nuestra compra mi esposo mis hijas y yo eternamente agradecidos con ella!! 100% recomendada 🙏
Excellent Dealer
(Translated by Google) Spectacular, very good service 🤝 (Original) Espectacular muy buen trato 🤝
Ethan, Jorge, Luis and Carmen were great in getting my new Trax. Thank you family
Great purchasing experience! Paola was the service person that helped me in sales, Ramon helped us in Finance. Both were excellent, they went above and beyond to provide exactly what I wanted. The entire team and staff were super friendly and attentive. Will definitely come back to purchase more Chevys from Thai dealership!
(Translated by Google) The best of the best, without a doubt. The service is excellent in every way. The best prices for a 2026 model, and I'm very happy and grateful to all the guys who helped me and never left me alone to make sure everything went smoothly. They were very honest about everything. I recommend them 100%. You won't regret it.
Thank you so much, Adrián Bello, Carlos Pupo, and Javier. Excellent guys.
(Original)
Lo mejor de lo mejor sin dudas. Las atenciones son excelentes en todos los sentidos. Los mejores precios para un 2026 y estoy muy ... Read More Google - May 25, 2026
(Translated by Google) I loved the excellent service from Alberto Henao and the financier Ramón Rodríguez and Lázaro Veliz. They understood all our needs and treated us very well, and we left very pleased with the car we wanted. (Original) Me encantó el buen trato de Alberto Henao y el Financista Ramón Rodríguez y Lázaro Veliz entendieron todas nuestras necesidades y nos trataron muy bien y nos vamos muy complacidos con el auto que queríamos
Through a lot of negotiation Luis was able to finally get a deal done with me. It was a bit rocky at first but we got it done and everything was very professional.
(Translated by Google) Thanks to William Fundrá, he helped me a lot with the purchase of my car. Thank you so much, I really recommend him 100%. (Original) Gracias al William fundirá me ayudó mucho con la compra de mi carro gracias de verdad lo recomiendo 100%
(Translated by Google) Thank you Miami Lakes Chevrolet and the salesman William Fundora, very professional and very kind. Thank you. (Original) Gracias Miami lakes Chevrolet y al vendedor William fundora muy profesional y muy amable gracias
some hiccups with a car that we purchased but came back to look into other options and were treated very well. Carlos has done the financing for a few of our purchases from this chevy and he has always gone above and beyond
(Translated by Google) Excellent service, my first time buying and they helped me immensely. If you're going to buy a car, don't hesitate to come to Marcel and Pantin's team, and of course, Leidis's attention is exceptional. (Original) Excelente el trato, primer comprador y me ayudaron al máximo. Si van a sacar carro no duden en venir con el equipo de Marcel y Pantin y por supuesto, la atención de Leidis: especial
(Translated by Google) Excellent experience at Miami Lakes Chevrolet. Carlos and the finance manager Carlos took great care of me from beginning to end and made the whole process quick, easy, and super efficient. They really moved fast and helped me with everything without any stress or pressure. I'm super happy with my new truck, I definitely recommend them.
(Original)
Excelente experiencia en Miami Lakes Chevrolet. Carlos y el manager de financiamiento Carlos me atendieron súper bien de principio a fin e hicieron todo el proceso rápido, fácil y súper eficiente. De verdad se movieron ... Read More Google - May 22, 2026
Ethan, Tony, and the finance guy took excellent care of me. Came to Miami from Palm and got excellent service!
(Translated by Google) Thanks to the Chevrolet family. Joan, Ethan, Michael, and Jorgito were excellent. (Original) Gracias a la familia Chevrolet. Joan Ethan Michael y Jorgito fueron excelente
(Translated by Google) Excellent work, excellent service from Norka and Tony Alonso. Highly recommend the dealer. (Original) Excelente trabajo, excelente atención por parte de Norka y Tony Alonso muy recomendado el Dealer
Best service it was amazing!!! Danny and Luis Vigniero got it done
(Translated by Google) I had an amazing experience with Juan Carlos Acevedo, my salesman. This is the second car I've bought from him. I'm also grateful to Rene Ruiz and Luis Mejia for their help. (Original) Super increíble experiencia con juan Carlos acevedo, mi vendedor, es el segundo carro que le compró, agradecida también con rene ruiz y luis mejía gracias por ayudarme
William Fontura is a great guy! just bought a car with him without any problem.
(Translated by Google) I am very satisfied with the purchase of my new car. I felt like family thanks to the service I received from Alain Valdes, the manager Tony Suarez, and the finance specialist Luis Mejias. I am very grateful to them. (Original) Muy satisfecho estoy por la compra de mi nuevo carro me senti en familia por el servicio que me dio Alain Valdes el manager Tony Suarez y el financiata Luis Mejias estoy muy agradecido con ellos
(Translated by Google) Excellent service from everyone at Miami Lakes Chevrolet, including our salesman Luis Vigniero and our finance specialist Carlos Ermus. We highly recommend them. (Original) Un servicio excelente de todos de Miami lakes Chevrolet con Luis Vigniero nuestro vendedor Carlos Ermus el financista, se lo recomendamos
I recently had my vehicle serviced at Chevrolet of Miami Lakes and I wanted to recognize the outstanding service I received. Steve, the Assistant Service Manager, was extremely helpful, attentive, and professional throughout the entire process. He made sure everything was handled smoothly and kept me informed every step of the way.
I also want to give special recognition to the mechanic Miguel. His professionalism, knowledge, and attention to detail were truly impressive. He took the time to explain the work done on my vehicle and made me feel confident that my car was in excellent hands.
The customer service ... Read More Google - May 18, 2026
Worst experience ever; definitely will be avoid to do business with any of these dealers chain. Trying to reach a responsible person on finance dept and all I got are incorrect address or voicemail only, which NEVER received a call back.
Very quick and efficient service was done. service team was very professional they did a great job
I was very disappointed that my car had not been thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from feet being put on them. I felt it should have been detailed or at least thoroughly cleaned and polished.
mala atencion con los papeles incompletos no me gusto la atencion no voy mas y la junta de la puerta del carro tiene problemas
Vehicle was ready a lot sooner than I expected. My only complaint was that there was no coffee in the waiting room.
Myles was amazing. My finance guy got me in and out. I am so happy with my new car. Great experience.
Miami lakes Chevrolet, was an easy process walked in had one salesman, he wasn't pushy news understanding. I personally would recommend if anyone to lease or finance their vehicle from the dealership.
They really help me and did not til I had a vehicle I’m very satisfied
People were very king and professional and did all process very fast. Was very good
Excellent service in every aspect. Francisco truly did an excellent job. I'm very grateful and highly recommend him.
Let me start of by saying this dealership is an absolute joke. I found them because they have a Jeep Grand Wagoneer that is advertised on cars.com. I am looking to purchase. To start I had to call the dealership 5 times to get a sell associate to take my call. Three times I was transferred to voicemail and hung up on once. That alone should have raised red flags, and it only gets worse. When I finally got transferred to Alexa, who is the out of state sales associate she was very unprofessional and rude. I stated that I ... Read More DealerRater - Feb 19, 2026
Worst dealership in America. Went in looking for a Chevrolet Tahoe. Looked at 2. First one had a faulty Carfax report that popped up when I was about to sign the contract, stating it had a rebuilt engine. They still tried selling me the defective vehicle. I refused so they found another one that had low mileage for the year. Went to look at it, the entertainment screen in the back of the passenger seat was smashed like someone’s head crashed into it. They still tried selling me that stating it’s only about $1k to replace it. I should ... Read More DealerRater - Feb 19, 2026
I have no words to say about this dealer. Just do what it has to do
We purchased a Mitsubishi vehicle and were assisted by Redy Vazquez, who thoroughly explained all our questions regarding the car and the purchasing process. I highly recommend him to anyone looking to buy a vehicle at this dealership.
Me estafaron pero el fallo fue mío que firme confiando en lo que me dijeron sencillamente perdí más no nca en mi vida pongo un pie en ese dealer que disfruten su victoria se lo merecen jugaron sucio pero ganaron muchas graciaz
Excelente servicio por parte del equipo de marcel y pantin. Compramos el carro que queríamos y todo gracias a ellos, super recomendados
Was there at Sunday @8:20am cause they open at 9am. Waited until 9:15 when a transporter that moving cars to other location us that was waiting that they don't open on Sundays. I called the service department which the automated answering said that they are closed on Sundays mind you there is a big sign by the gate that say they open at 9 on Sunday. Mind you was the second car there, so I left and went to Homedepot across the street. When I was done there I seen Miami Lakes Auto Mall garage doors where open. I drove over ... Read More DealerRater - Feb 11, 2026
Got in and out got my oil changed great service ,Mesa, ihosvany took good care of my truck !
The guy at the service department was great to work with, had me in and out in a short time.
Terrible service. I was there from 7 in the morning to have two recalls done, and first of all, the technician hadn't even arrived yet, even though he had an appointment with a customer. A supervisor did one of the recalls, and everything was fine up to that point. Then, around 10:30 in the morning, they told me I had to wait because my car wasn't ready yet, that it still needed a little more work. It turns out they never did the second recall because I was sitting there all those hours watching the car. When I went to ... Read More DealerRater - Jan 30, 2026
The services was very well, and organized from the salesman (Redy Vazquez) very professional and easy to understand about what we needed. Also the manager and financial (Christ), they were very professional and honest. Thanks to them for my purchase of ours new Mitsubishi Outlander 2025.
I want to comment on the great service of Mr. Armando Escudero, who is my service advisor at Miami Lakes Auto Mall. He was waiting for me because I had a prior appointment, he attended to me quickly, and my car was ready in about 30 minutes. He is a very professional and attentive person. I also want to include the service guys, thanks.
Victor Heredia the general manager was amazing to work with and also Jose Gravata my sales associate did a magnificent job.
They completed the service Faster as expected. Miguel Suarez assisted me in a very professional manner
Good communication. Pretty fast only but was that financing didn’t work out how I wanted to but it was similar.
I had a very pleasant experience at the Mitsubishi service center. Jorge & Enrique were very helpful, friendly & knowledgeable. My issue was resolved without having to leave the car. I’d definitely recommend them, 100%.