Tag Archives: Initial Quality Study


Kia Forte Ranks Highest During 2022 J.D. Power IQS

Every year, automotive journalists and publications drive, review, and evaluate the many new vehicles launched into the auto market. Not every consumer knows how to properly do the research about new cars, and with so many choices, a little help from a trusted name in the industry can go a long way. Kelley Blue Book, Cars.com, Edmunds, WardsAuto – all names automakers trust. One of the big power players is J.D. Power & Associates, conducting all sorts of studies throughout the year to rank a vehicle’s technology and UX, reliability, resale value, and quality. Recently, the 2022 J.D. Power 2022 Initial Quality Study (IQS) concluded, and Kia Corp landed in many vehicle segments, with the Kia Forte capturing the highest rank for its vehicle segment.

When it comes to J.D. Power studies, the winners aren’t just chosen by a group of jurors who have evaluated a handful of vehicles. Instead, the winners are chosen by real consumers. Now in its 36th year, the J.D. IQS followed the same formula. Surveys were sent out to owners and lessees of new model-year vehicles within 90 days of the owner or lessee buying or leasing that vehicle. The first 90 days are a large factor of how well a vehicle can hold up before looking at how well a vehicle retains its initial value – that’s another study. For the IQS, J.D. Power received 84,165 survey responses from purchasers and lessees of new 2022 model-year vehicles to find the highest ranking vehicles. Conducted between February through May 2022, each survey was used to rank a vehicle on the following nine vehicle categories: infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; and climate.

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Kia Corp Receives Many Segment Awards During 2021 J.D. Power IQS

It’s finally that time of year when automotive journalists and publications get together and start to release their reviews, their “best of” lists, and release the results of any studies going on in 2021. There have been quite a few recently, especially putting some spotlight on Kia Corp, and the J.D. Power Initial Quality Study (IQS) is not an uncommon name when discussing the South Korean automaker. Kia has appeared time and again with high-ranking vehicles on the IQS, and in 2021, Kia takes home the title of “highest-ranked” in several vehicle segments.

The last two years have been a little rough for the automotive industry. First COVID in 2020, now the global chip shortage in 2021, it’s a surprise that so many made it through. This hardship is reflected in the 2021 J.D. Power IQS, making 2021 35 years of conducting this study. In total, the auto market improved quality by 2-percent in contrast to it’s typical 3-percent increase. Based on the study, infotainment systems and smartphone connectivity have become a problem for several automakers, but as the results will soon show, Kia Corp is rising to the challenge.

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Kia Motors Ranks as Highest Brand in 2020 J.D. Power Initial Quality Study Once Again

It’s that time of year again! Automobile organizations and publications may hold awards and compile lists all year ’round, but J.D. Power & Associates is just beginning to release the results of their studies. J.D. Power & Associates, a household name to some, is a global leader in consumer insights, advisory services and data and analytics. Conducting a multitude of studies in various industries, many look to J.D. Power to learn about the quality of new automobiles on the market every year. One study, in particular, the J.D. Power Initial Quality Study, examines how well a vehicle holds up during the first 90 days of ownership.

Not solely based on the experience of a panel of judges, J.D. Power gets their results by sending out surveys to owners and lessees of new model-year vehicles within 90 days of the owner or lessee buying or renting that vehicle. Now in its 34th year, J.D. Power redesigned the survey, making it the fifth-generation. Made up of 233, the survey breaks down vehicle questions into nine vehicle categories: infotainment; features, controls and displays; exterior; driving assistance (new for 2020); interior; powertrain; seats; driving experience; and climate. At the end of the survey, vehicles own a score of problems per 100 vehicles, or PP100, where the lower the score the higher the rank. A total of 87,282 surveys from purchasers and lessees of new 2020 model-year vehicles made up the results.

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Kia Motors 5th Year Ranking High with J.D. Power Initial Quality Study


With so many new vehicle models coming out in just the past few years, consumers are getting more options than ever when it comes to buying a new car. Although it’s always nice to have options, sometimes too many can give one a bit of a headache. That’s why organizations like J.D. Power and Associates compile and analyze data to find vehicles that not only provide consumers with quality, but also long-lasting value. To do this, J.D. Power conducts the Initial Quality Study every year. For the past few years, Kia Motors has earned its place in the top 10 during past J.D. Power Initial Quality Studies, having earned the top spot in 2015, 2016, 2017, and again 2018 as the highest non-luxury brand with the fewest issues over time. In 2019, Kia Motors does it again.

J.D. Power and Initial Quality Study

It sounds funny, right? Kia Motors is the “highest non-luxury brand with the fewest issues over time.” When J.D. Power conducts the Initial Quality Study every year, quality is determined by the number of problems a vehicle experiences per 100 vehicles (PP100) during the first 90 days of ownership. Every study is performed with a collection of data via surveys sent out to purchasers and lessees of new model-year vehicles who were surveyed after 90 days of ownership, this year of course focusing on 2019 model-year vehicles. The 2019 U.S. Initial Quality Study was based on 76,256 responses received from a 233-question survey that was sent out. Consumer responses were then placed into eight categories for their PP100 score: Exterior, Seats, Driving Experience, Engine/Transmission, Features/Controls/Displays (FCD), Interior, Heating, Ventilation, and Air Conditioning (HVAC), Audio/Communication/Entertainment/Navigation (ACEN).

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Miami Lakes Automall JD Power Tech Experience

Results of the J.D. Power Tech Experience Index Study Names Kia

Miami Lakes Automall JD Power Tech Experience

Not too long ago, J.D. Power released the results of the 2018 U.S. Initial Quality Study, and Kia Motors was leading the auto brand with several vehicles ranking highest in their respective segments. Now, J.D. Power is releasing the results of their 2018 Tech Experience Index (TXI) Study, and Kia has two more vehicles ranking high. It’s not just Kia though – all automakers are waking up to smartphone integration and technology in vehicles today.

Are you aware of Uconnect 4, the next generation of the popular Fiat Chrysler Automobiles (FCA) infotainment system? J.D. Power talks about the features of Uconnect 4 specifically when reviewing the results of the TXI Study. Uconnect 4 is an infotainment system that can literally mirror the display of one’s smartphone onto their touchscreen. It’s a whole new ball game compared to Apple CarPlay and Android Auto, and the numbers are practically yelling.

So, we talked about the pros and cons of factory-installed systems, but it seems that most consumers aren’t so thrilled about them. Our bad. According to the study, 19% of new-vehicle owners who have factory-installed navigation don’t use it, and 70% of these consumers rather use another device instead, like their smartphone.

“This rapid adoption of smartphone mirroring is the unavoidable outcome of consumers thinking that automakers are being outperformed by smartphone software providers in certain areas…Most consumers consider phone systems better for navigation and voice recognition—and they’re free. ‘Better and free’ are hard to compete with, so automakers will inevitably have to cede this territory and will be much better served by focusing on areas where they are the exclusive provider—like driver assistance and collision avoidance—and continue to hone those systems.” – Kristin Kolodge, Executive Director of Driver Interaction & HMI Research at J.D. Power.

The study, now in its third year, is based on a survey of 20,000 vehicle owners and lessees, 14,800 of which responded, who purchased or leased a new 2018 model-year vehicle in the previous 90 days that is an all-new or redesigned model within the past three years. Conducted from February to July 2018, the TXI Study measures owners’ experiences, utilization, and interaction with 38 driver-centric vehicle technologies at 90 days of ownership. The major technology categories analyzed in the study are entertainment and connectivity; comfort and convenience; driving assistance; collision protection; navigation; and smartphone mirroring.

There were some nice key findings in the results of the study:

– Consumer satisfaction has improved across all categories, with scores in comfort and convenience improving the most.

– Most consumers learn more about apps like Apple CarPlay and Android Auto on their own, versus what sales people at dealerships teach them.

– Consumers are aggravated by intrusive safety technologies, such as lane-keeping i.e. Lane Keep Assist.

– It should be obvious, but the more satisfaction a consumer gets out of their vehicle, the more likely they are to recommend it to others, about 94% of them.

For 2018, the Kia Stinger was ranked highest in the compact premium vehicle segment, and the Kia Optima ranked highest in the midsize vehicle segment. Oh yeah, represent! Luckily for you, we did a comparison of the Kia Stinger and Kia Optima not too long ago, and they’re both amazing vehicles. Check it out!

Or just come down to Miami Lakes Automall. We have the Kia Stinger, Kia Optima, and many other great new vehicles in our inventory.

Photo Source/Copyright: news.millertoyota.com
Miami Lakes Automall Kia SiriusXM

Kia Motors Renews SiriusXM Partnership

Miami Lakes Automall Kia SiriusXM

It must be renewal season for Kia Motors, because just like their extension of their “Certified Pre-Owned” (CPO) program and Branded Product Program with the JM&A Group for several more years, they’re also renewing and extending their current relationship with SiriusXM for another five years, up to 2023. Most vehicle brands have opted to use SiriusXM Satellite Radio as the option for consumers to have available in their vehicles, especially when equipped with an infotainment system. Take a look at what new consumers can get with a Kia Motors vehicle with SiriusXM Satellite Radio. 

For those that didn’t know, new consumers get a pretty amazing deal. All customers who buy or lease a Kia Motors vehicle are eligible for a three-month introductory SiriusXM All Access subscription – the most extensive programming package that SiriusXM offers. This package also comes with streaming through the SiriusXM mobile app for subscribers to listen to their favorite channels even away from the car. The SiriusXM app offers over 200 channels of content, including several exclusive online-only channels, and thousands of hours of on-demand content so consumers can hear more of what they want, when they want it.

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Miami Lakes Automall Kia Motors Leading Brand

Kia Motors Leading Auto Brand in 2018

Miami Lakes Automall Kia Motors Leading Brand

For the past few years, Kia Motors has increasingly met and exceeded consumers expectations. Ever since their “The Curve Ahead” promo for the Kia Stinger, the automaker has been doubling up on their improvements to push the brand forward. Now, for the fourth consecutive year, Kia Motors is the highest ranked non-luxury brand according to the J.D. Power 2018 U.S. Initial Quality Study (IQS) results. Along with Genesis, Kia Motors is leading the brand, and four Kia models ranked highest in their respective segments.

J.D. Power 2018 U.S. Initial Quality Study

Every year, J.D. Power and Associates conduct the Initial Quality Study, a survey-based study that focuses on vehicle quality reported by drivers after 90 days of ownership. The study is conducted each year, with the survey period lasting from February to May, and the 2018 IQS is based on responses from 75,712 purchasers and lessees of new 2018 model-year vehicles. Survey participants answer 233-questions organized into eight vehicle categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement.

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Miami Lakes Automall Kia Soul Sorento Best for Money

Two Kia Models Earn Best Vehicle for the Money Award

Miami Lakes Automall Kia Soul Sorento Best for Money

Kia Motors is sure enjoying the spotlight in the auto industry lately. Ever since they released the 2018 Kia Niro hybrid crossover, everyone’s been turned on their heads. Chrysler may have come out with the world’s first hybrid minivan, but a hybrid crossover? And coming soon is the Kia Telluride, a hybrid SUV, and the Kia Niro Plug-in Hybrid was recently added to the Kia Motors lineup. After the release of the Niro, Kia released the 2018 Kia Stinger, a wonderful sports sedan that drives, looks, and feels like a muscle car. Even with all these new advancements and developments, U.S. News and World Report highlighted the fact that Kia Motors has always had great products, honoring the Kia Soul and Sorento with a special award.

The U.S. News and World Report consistently compares cars based on their safety, reliability, and a consensus of industry experts’ opinions, along with the car’s value. To measure such value, U.S. News and World Report also looks at a combination of a vehicle’s five-year total cost of ownership and the average price paid for the vehicle at the time the awards are published. Following this, cars are ranked in fourteen categories for quality and value in the automotive industry. For the second year in a row, the Kia Soul was honored with the Best Compact Car for the Money award and Kia Sorento claimed the Best 3-Row SUV for the Money award.

“Winning for the second consecutive year, both the Kia Soul and Sorento continue to be class leaders when it comes to offering buyers a smart balance of quality features, utility, comfort and performance, as well as long-term value.” – Jamie Page Deaton, managing editor, U.S. News & World Report.

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The Kia Motors Philosophy

Miami Lakes Kia Philosophy Design

Kia Motors has  been getting a lot of good press in the last year. The Kia Soul was rated as one of the coolest cars by Kelley Blue Book, and Best Budget Vehicle by two publications. KBB also awarded the 2016 Kia Optima with the Best Buy Award for midsize cars, and the 2017 Sportage won the Red Dot Award for Product Design in 2016. Most recently, for the second-year in a row, Kia Motors nabbed the top spot in the J.D. Power Initial Quality Study. With all of this and more going on, one has to wonder what’s their secret.

Upon visiting Kia.com, one can learn a little more about Kia Motors. They have philosophies and missions all over the world, in the corporate world and in education. When it comes to the automotive industry however, Kia Motors stands for designing, engineering, and building – or, “World-class design and engineering.” With all the awards and recognition their vehicles receive, it’s no secret. Even the much sought after 2018 Kia Stinger, pushed back sadly, upon its unveiling at the 2017 Detroit Auto Show was said to be a new standard – a car that drives as well as it looks.

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Miami Lakes Kia Awards

Kia Awards 2016 Recap

Miami Lakes Kia Awards

It’s the end of the year, and with that comes a playback reel of all the year’s highlights. Memories, good times, bad times, personal achievements, etc. Around this time, auto brands also like to get a little recognition, and with all the awards year-round, it’s time to look back at some of Kia’s achievements.

First off, a couple of Kia’s have been highlighted as the best cars around. The automotive section of the Consumer Guide, not to be confused with Consumers Digest, covers all the best vehicles to buy every year. For 2016, it included three Kia vehicles – the 2016 Kia Soul, the 2016 Kia Sedona, and surprisingly the Kia K900 – we don’t hear about this model very often, so nice to know the pros still give it props. Speaking of pros, when it comes to J.D. Power, only quality vehicles make the list.

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