Every year, automotive publications and organizations put together their lists of reviews, conduct studies, and often hold competitions for awards or the title of “Best of”. Although February is still very, very early in the year, J.D. Power & Associates recently wrapped up its 2022 Vehicle Dependability Study (VDS). Complementing the 2019 J.D. Power U.S. Initial Quality Study (IQS), the VDS consisted of vehicles that were previously measured in the 2019 IQS. In 2021, Kia received many segment awards during the 2021 IQS and 2021 J.D. Power APEAL Study. Back at it again, Kia was ranked the highest automotive brand for vehicle dependability amongst all 33 brands, mass-market and luxury.
“The results of this year’s J.D. Power Vehicle Dependability Study substantiate Kia’s unrelenting commitment to the quality, durability and craftsmanship of our award-winning vehicle line…Furthermore, the Sorento’s category win speaks to the world-class ownership experience we deliver to our customers.” – Sean Yoon, president and CEO of Kia North America and Kia America
Like all J.D. Power studies, the results came from a lot of data. The study was comprised of 29,487 completed surveys and measured the quality of today’s vehicles. Currently in its 33rd year, the study covers 184 specific problem areas across nine major vehicle categories: climate; driving assistance (new in 2022); driving experience; exterior; features/controls/ displays; infotainment; interior; powertrain; and seats. Also taken into consideration is the owner’s satisfaction with the vehicle’s condition after three years of use. This includes how much owners find their vehicle as appealing currently in comparison with when they first bought it – how many of us love our smartphone in the first year and call it garbage three years later?Read the rest of this entry