Customer Testimonials

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Google Mar 2, 2024

Michael and Javy helped me out tremendously in getting my KIA K5

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Google Mar 2, 2024

I came To the dealership for an oil change for my Dodge Charger. I been coming here since my purchase in 2015. I have always received superb service from your customer service personnel & service manager’s. Today I was greeted by Mr. Jim Sainte, from The initial contact to end of service je was very professional & had incredible interpersonal skill & excellent customer service. Jim asked me if I had extra time that he wanted to have my car washed. I thought this was a nice touch. Definite Management potential!!!.

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Google Mar 1, 2024

Thank you to Armando in service for helping with my issue, great guy

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Google Mar 1, 2024

Great service Armando Escudero is the best service advisor.

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Google Mar 1, 2024

Great Service, i came in early in the morning and was attended by Armando Escudero over at the Jeep service deprt. I was in and out in. Customer service was great. Thanks for all your help Armando.

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Google Mar 1, 2024

(Translated by Google) Today I was at Miami Lakes Auto Mall and both the salesman Goar Díaz and the financier Yasmany Basulto treated me excellently. (Original) Hoy estuve en Miami lakes Auto Mall y lo mismo el vendedor goar díaz como el sr financista yasmany Basulto me trataron de forma exelente

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Google Mar 1, 2024

I cannot speak highly enough of Lance at Miami Lakes Automall! His exceptional service and dedication to ensuring I found the right vehicle made my car-buying experience effortless and enjoyable. Lance listened attentively to my preferences and tirelessly searched for options that met my needs. His expertise and professionalism instilled confidence in me throughout the process. From the initial consultation to the final paperwork, Lance provided top-notch assistance every step of the way. I am beyond satisfied with my purchase and grateful for Lance’s exemplary service. If you’re in the market for a new vehicle, look no further ...

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Google Mar 1, 2024

I had an outstanding experience with Lance at Miami Lakes Automall! From the moment I walked in, his professionalism and genuine care for my needs were evident. Lance went above and beyond to ensure I found the perfect vehicle, patiently answering all my questions and guiding me through the process with expertise. His attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Lance to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Lance, and the team at Miami Lakes Automall!

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Google Feb 29, 2024

Camila Penna was great she really help me out and was super nice when I came in for a oil change great energy

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Google Feb 29, 2024

Lance is excellent very Good very good

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Google Feb 29, 2024

Great experience with lance

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Google Feb 29, 2024

My experience at Miami Lakes Automall was possibly the best I have ever had when purchasing a vehicle. They initial showing and choosing of car was good but the one who really made a impression was the Finance Manager. Michael Pelegrin was superb. He was professional, transparent, joyful & hassle-free. A breath of fresh air to the auto sales industry. If you go here to buy a car, make sure he is YOUR finance manager!

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Google Feb 29, 2024

Great experience with my finance guy Michael Pelegrín. He explained every very well. And was very fast with all my paper work. Ty.

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Google Feb 29, 2024

my finance officer mike pelegrin did an amazing job

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Google Feb 29, 2024

(Translated by Google) Many thanks to the service department, especially Armando Escudero. (Original) Muchas gracias al departamento de servicio en especial a armando escudero

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Google Feb 29, 2024

A couple of days ago, I had an excellent experience with Mateo in the service area, he solved my problem. He was kind and knowledgeable. Thank you, Mateo!

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Google Feb 28, 2024

Armando was great!!!!! Very kindly. Thanks

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Google Feb 28, 2024

(Translated by Google) I thank God for placing this special person Alberto Cedeño is an exceptional seller, with great knowledge and professionalism, the treatment of this boy was magnificent and the financier Yoandry Garcés also gave me excellent service Thank you two thousand!!...I will not miss the opportunity to recommend you...without a doubt THANK YOU (Original) Doy gracias a dios por poner esta persona tan especial Alberto Cedeño es un vendedor excepcional ,con gran conocimiento y profesionalidad,fue magnífico el trato de este muchacho y el financiero Yoandry Garcés también me dio ...

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Google Feb 28, 2024

(Translated by Google) Giraldo Badell was the seller who helped us and we were super pleased. Thank you very much for your service. (Original) Giraldo badell fue el vendedor que nos ayudó y quedamos súper complacidos muchas gracias por su servicio

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Google Feb 28, 2024

I’ve been to a lot of dealers and it’s always been an absolute hassle. Elison Jeanlouis made a car buying process easier than I’ve ever experienced in the past. He catered to my needs instead of pushing or pressuring me into anything. Yasmanu Basulto took me through a smooth paper signing process. Both gentlemen were helpful and the ambiance of the dealership is clean and welcoming. Thank you Gentlemen. Other dealers can learn from these guys.

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Google Feb 27, 2024

(Translated by Google) Grateful to the service advisor Armando Escudero (Original) Agradecido con el service advisor Armando escudero

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Google Feb 27, 2024

(Translated by Google) Excellent service Armando Escudero (Original) Excelente servicio Armando Escudero

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Google Feb 27, 2024

This was a great experience. Elison Jeanlouis was a pleasure to work with he new exactly what I needed. Juilo Bardina was super clear and quick in finance.I Highly recommend Miami Lakes Automall to anyone in the market for a vehicle.

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Google Feb 26, 2024

(Translated by Google) Thank you very much Armando Ascudelo for your great customer service (Original) Muchas gracias armando ascudelo por su gran atención al cliente

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Google Feb 26, 2024

My sales representative was Goar Diaz. I went on the 24th of February and he was incredibly helpful and professional. I left there very satisfied and would highly recommend him.

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Google Feb 26, 2024

My husband Jason and I,want to appreciate to Antonio Diaz as a salesman and Irving as a financier Amazing team , Antonio was so attentive ,and clear in his explanations about the car we want [truck], and Irving did a wonderfull job as well ,super recommended! They have a lot of patiece with us,thanks a lot

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DealerRater Feb 26, 2024

Excellent service overall, timely process and accommodations. Vehicle was ready and process with Alejandro, Drialis and Daniel was awesome.

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Google Feb 25, 2024

Best service for Armando Escudero.

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Facebook Feb 25, 2024

A good name is better than riches. and I have confirmed that with Mrs. Brian Lisa, who proves to be the most honest and trustworthy Expert trader. I invested just $1000 into my trading account with their company, and she used it to trade $11,400 for me in just 7 days, looking for the most trustworthy Expert trader to invest with? Contact Mrs. Brian Lisa WhatsApp:+16823024598 Email: [email protected]

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Google Feb 25, 2024

(Translated by Google) Seller Kevin and financier Roberto Matos I am very satisfied and excited with my purchase 😊😇 Thanks to my sellers who gave me the best attention and helped me get a better quote and financing 😍🫶🏻👍 (Original) Vendedor Kevin y financista Roberto Matos Estoy muy satisfecha y emocionada con mi compra 😊😇 Gracias a mis vendedores que me dieron la mejor de las atenciones y me ayudaron a tener una mejor cotización y financiamiento 😍🫶🏻👍

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Google Feb 25, 2024

Sales person Devan & Finance manager Roberto Matos were great . They worked with me to try to walk out with a car at an amazing price. They looked out for our best interest & made sure we were getting the best value they could offer us!

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Google Feb 25, 2024

Sales person Devan & finance manager Roberto Matos were great. They went above and beyond to make sure we left with a car for the best price. Will definitely be recommending them to everyone I know who needs a car.

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Google Feb 25, 2024

Amazing service from Armando! Showed me many different vehicles along my price range. Recommend working with him when looking for your next vehicle.

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Google Feb 25, 2024

(Translated by Google) Tremendous service, thank you Armando Escudero for your help!!!!! Super recommended to everyone!!!! (Original) Tremendo servicio , gracias Armando Escudero por tu ayuda !!!!! Súper recomendado a todos!!!!

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Google Feb 25, 2024

Dreaded turning in my lease, but Elison Jeanlious at Miami Lakes Automall made the process a very pleasant one. Great guy!! Great experience!

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Google Feb 25, 2024

(Translated by Google) There are no words to describe how happy my family and I are, for excellence and eternal gratitude to Messrs. Alberto Cedeño and Michael Peregrin. They are Family and they should be proud of them as are the clients who have been served by them. Eternally grateful. Jossel juarez. (Original) No existen palabras como describir lo felizmente mi familia y yo, por excelencia y eterna gratitud a los Sres. Alberto Cedeño y Michael Peregrin. Ellos son Familia y deberían estar orgullosos de ellos a cómo lo estamos los clientes que hemos sido atendidos ...

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Google Feb 25, 2024

(Translated by Google) Excellent attention. 100% recommended. (Original) Excelente atención. 100% recomendado.

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Google Feb 25, 2024

This is the second time I've been in Miami Lakes Auto Mall for repairs and have been very pleased with the service both times. This time Fedor helped me out with a catalytic converter for my Chevy Volt. The other parts were ordered and the repair was done in a reasonable amount of time. This shop is at the top of my list for future repairs.

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Google Feb 25, 2024

Thanks to rj and luis chris too these guys are the best

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Google Feb 24, 2024

Thanks to rj he was very professional and very quick best experience ever

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Google Feb 24, 2024

(Translated by Google) Ethan helped me and gave me all the information I needed to make my new purchase, they have the best inventory I have ever found, they treated me like family, and I leave happy, I recommend it 🥳🥳🥳 (Original) Ethan me atendió y me dio toda la información que necesitaba para hacer mi nueva compra, tienen el mejor inventario que e encontrado me trataron cómo en familia ,y me voy contento, yo lo recomiendo 🥳🥳🥳

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Google Feb 24, 2024

(Translated by Google) Thank you very much to the service department for such excellent attention, especially Armando Escudero, he is the best (Original) Muchas gracias al departamento de servicio por tan excelente atención en especial armando escudero es el mejor

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Google Feb 24, 2024

(Translated by Google) We were greeted by Armando Escudero, a costumer service with very good professionalism, helping to solve all the problems we told him about the car and providing exceptional treatment. In truth, very few dealers have staff so polite and willing to help customers. Thank you Armando for your help. (Original) Nos recibió Armando Escudero, un costumer service con muy buena profesionalidad, ayudando a resolver todo los problemas que le dijimos del carro y un trato excepcional. De verdad que muy pocos dealer tienen personal tan educados y dispuestos a ayudar a los clientes. Gracias Armando por tu ...

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Google Feb 24, 2024

(Translated by Google) Excellent service, from the entire Miami Lakes dealership team, especially Ernesto Hernandez!! (Original) Excelente servicio, por parte de todo el equipo de Miami Lakes dealership en especial Ernesto Hernandez!!.

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Google Feb 22, 2024

This guy rj was amazing he helped me out the whole way through very professional

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Google Feb 22, 2024

I had the best reception here and I was walked through my process with so much respect and honesty. I loved doing business with Lazaro!!

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Google Feb 21, 2024

(Translated by Google) THANK YOU VERY MUCH TO MR. ARMANDO THAT MY SERVICE IS FAST AND EFFICIENT VERY GOOD JOB TO THE DEALER MIAMILAKES MALL JEEP (Original) MUCHAS GRACIAS A SEÑOR ARMANDO QUE IS QUE MI SERVICIO SEA RAPIDO Y EFFICIENTE MUY BUEN TRABAJO AL DEALER MIAMILAKES MALL JEEP

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Google Feb 21, 2024

(Translated by Google) Thank you very much for Armando Escudero's service, for people like him I keep coming back (Original) Muchas gracias por el servicio de armando escudero, por personas como él sigo volviendo

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Google Feb 20, 2024

(Translated by Google) Today I went to service and the service advisor Armando Escudero took great care of me 100% recommended (Original) Hoy fui a servicio y me atendió estupendamente el service advisor armando escudero 100 % recomendado

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Google Feb 20, 2024

(Translated by Google) Many thanks to Armando Escudero for the great service and great help! (Original) Muchas Gracias a Armando Escudero por el gran servicio y la gran ayuda!

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DealerRater Feb 19, 2024

I want to appreciate to Antonio Diaz ,as a salesman,he did a good job ,my husband bought a car last week and he is so satisfied with ,and we thanks to all the staff they are really nice ,thanks to you ,good job

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Google Feb 19, 2024

(Translated by Google) Very grateful to Mr. Ernesto Hernandez for helping me with the purchase of my car this Saturday, February 17, excellent service and highly recommended. (Original) Muy agradecido con el señor Ernesto Hernandez por ayudarme con la compra de mi carro este sabado 17 de febrero, excelente servicio y super recomendado.

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Google Feb 19, 2024

(Translated by Google) Thank you very much for your services and kindness Armando Escudero (Original) Muchas gracias por tus servicios y amabilidad Armando Escudero

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Google Feb 19, 2024

(Translated by Google) Very grateful to Mr Jorge Colla who helped me throughout the process to take my car!! If you go, ask for Mr. Colla to help you with everything you need. (Original) Muy agradecido con el Sr Jorge colla quien me ayudó en todo el proceso para llevarme mi carro !! Si van pregunten por el Sr colla para que los ayude en todo lo que necesiten

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Google Feb 18, 2024

I recommend this place 100% my sales person Christian is the best and the finance Manager Chris was awesome as well. The whole process was easy.

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Google Feb 18, 2024

Had a great experience at this dealer, lance and Roberto were a great help in finding the best deal for the car I wanted! Definitely recommend!

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Google Feb 17, 2024

Rj helped my parents buy a car he was amazingly fast and knowledgeable

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Google Feb 17, 2024

Rj was my best finance car experience ever very fast

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Google Feb 17, 2024

RJ was very professional and very attentive best service yet

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Google Feb 17, 2024

(Translated by Google) Excellent service Julio Bardina. Very grateful to you. (Original) Excelente servicio Julio Bardina. Muy agradecidos con usted.

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Google Feb 17, 2024

I had the best service from Micheal and Daniella! Very knowledgeable and great customer service

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Google Feb 17, 2024

RJ help me with the process, he was professional and very knowledgeable.

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Google Feb 16, 2024

Devan and the Team do amazing thru service sales and all around!! 100% recommend Devan for Sales.

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Google Feb 15, 2024

(Translated by Google) Many thanks to Armando Escudero for his service (Original) Muchas gracias a armando escudero por su servicio

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Google Feb 14, 2024

(Translated by Google) Excellent service and very fluid sale, recommending the 💯 Seller Robert Calero, manager Alejandro Vega and finance Sergio Sorado (Original) Excelente servicio y venta muy fluida , recomendando al 💯 Vendedor Robert Calero mánager Alejandro Vega y finanzas Sergio sordo

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Google Feb 12, 2024

(Translated by Google) Camila Penna and Armando offered me the best service! Quality and professionalism in every sense. I openly recommend them. (Original) Camila penna y armando me ofrecieron el mejor servicio! Calidad y profesionalismo en todos los sentidos. Los recomiendo abiertamente.

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Google Feb 12, 2024

(Translated by Google) Excellent service, customer service, thank you Armando Excudero (Original) Excelente servicio, atención al cliente, gracias Armando Excudero

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Google Feb 12, 2024

(Translated by Google) Excellent service that I received today, Claudio clarified all my doubts and I left with the car of my dreams! I recommend them without a doubt. (Original) Excelente servicio el que recibí hoy, Claudio aclaró todas mis dudas y salí con el carro de mis sueños! Se los recomiendo sin dudas.

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Google Feb 12, 2024

Cristhian Torres and Chris Garcia was the main reason why we came to Kia Miami Lakes Auto Mall dealership 5 star Exceptional customer service and professionalism. I would recommend these anytime for purchase of a new car. They're great and very nice people, funny and smart as well Good looking.

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Google Feb 11, 2024

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Google Feb 11, 2024

Ethan was the best salesman I've ever had in combination with Richard and Jesus the experience was phenomenal. Will definitely be back

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Google Feb 11, 2024

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Google Feb 11, 2024

Want to thank Jose, Michael and AL the General Sales Manager! Amazing team, they guide me through the whole leasing process. Excellent people super recommended!! Had a lot of patience with us ! We left very happy and will come back for sure

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Google Feb 11, 2024

Thanks to rj he was great

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Google Feb 11, 2024

Cristhian torres in sales and lance in finance help me a lot, let me tell you something cristhian has such an amazing energía the guy is Just the best, he is always smiling and looking to explain everything so you can feel part of the proceso, he is amazing thank you for having him

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Google Feb 10, 2024

Alison Jeanlouis and RJ in finance was very patient and knowledgeable with us while purchasing our new Jeep Grand Cherokee Summit. They had a big smile on their faces and very good looking gentlemen!

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Google Feb 10, 2024

I just purchased a 2023 jeep Grand Cherokee.Elison JeanLouis helped me with the purchase. He was very informative, patient and Knowledgeable, made the buying process easy. RJ in finance got us in and out quickly, which is a big plus.

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Google Feb 10, 2024

Cristina Torres made the entire process smooth and seamless. He was the most friendliest easy going salesman’s ever!!! And Yoandrys in finance worked so hard to get me the best deal possible!! I highly recommend both of them if you are looking for a car!

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Google Feb 10, 2024

Cristian Torres help me out he was amazing and the best, he help me getting my new car and I really appreciate you guys have an amazing guy like this at your dealer, also lance in finance help me a lot

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Google Feb 9, 2024

I received excellent customer service from Jim when I took my Pacifica in for an oil change. He promptly addressed my needs, made sure I wasn't due for additional maintenance, and returned my serviced vehicle back to me washed and ready to go.

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Google Feb 9, 2024

Excellent customer service from armando escudero , good communication skills definitely recommend

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Google Feb 6, 2024

(Translated by Google) Excellent service, the girl Canila Pena does her job very well, thank you very much (Original) excénte sericicio la chica Canila pena hace demasiado bn su trabajo muchas gracias

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Google Feb 5, 2024

(Translated by Google) Thanks to Jorge Colla for the kindness and time dedicated to assisting me and explaining everything I needed to know about the purchase process Thank you very much Jorge (Original) Gracias a Jorge Colla por la amabilidad y el tiempo dedicado en atenderme y explicarme todo lo que necesitaba saber sobre el proceso de la compra Mil gracias Jorge

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Google Feb 5, 2024

(Translated by Google) Very professional people (Original) Gente muy profesional

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Google Feb 5, 2024

I personally want to thank the entire KIA & CHEVY DEALERSHIP for assisting me with both of my vehicles. Last year in December I came from Orlando to Miami for an event, and ironically I had a mishap with my KIA FORTE that went out of commission right after I had an oil change from Valvoline , which was right across the street from Miami Lakes Auto Mall. Luckily a salesman by the name of Rafael who worked for KIA helped me in my situation. He put me in a brand new car Chevy Equinox. I swear he had to been ...

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Google Feb 5, 2024

What an amazing experience! As soon as I arrived I was greeted by “Saman” who provided my father and I with some of the best customer service we had ever received at a car dealership. If you are hesitant please ask for “Saman” he answered any questions we had as best and as honest as possible highly recommended this dealership

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DealerRater Feb 5, 2024

Thank you everyone at the Miami Lakes Automall - Chevrolet for the A plus experience. I felt very welcomed and oriented while the process of finding the right car was very smooth.

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Google Feb 4, 2024

(Translated by Google) Super service from Armando Escudero (Original) Súper el servicio de Armando Escudero

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Google Feb 4, 2024

Thank you to the wonderful staff of Miami Lakes Chevrolet for helping me with my new truck. As a return customer I am so happy to have purchased here with my salesman Ethan who sold me my truck back in 2021. Years later and I still receive the excellent service from the team at Chevy! Thanks to the Sales manager Victor and finance manager Daniel I am driving away with a beautiful truck! Thank you!!!

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Google Feb 4, 2024

(Translated by Google) Excellent place to come for service, Armando Escudero assists you and explains the entire process clearly. I will surely return (Original) Excelente lugar para venir a hacer servicio, Armando Escudero te atiende y te explica todo el proceso con claridad. Seguro vuelvo

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Google Feb 4, 2024

(Translated by Google) Excellent service, many thanks to service advisor Armando Escudero, (Original) El servicio excelente, muchas gracias al service advisor Armando Escudero,

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DealerRater Feb 4, 2024

The salesman was great and very informative the xxI dept. was also great to work with and the manager at Mitsubishi worked hand and with the salesman to make sure all my needs were fulfilled and met. Amazing

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Google Feb 4, 2024

Everybody was nice and the service was very fast! A special thank you to Armando Escudero and Camila Penna from service

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Google Feb 3, 2024

Thank you Leonardo Ganges for your assistance, very professional & educated. It was a great experience! All staff was fantastic. Thank you all. 🙏

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Google Feb 3, 2024

Amazing experience with Salesman Roberto Calero and Finance specialist Sergio. Will recommend to all friends and family!

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Google Feb 3, 2024

Best car buying experience by far! Luis and Carlos went above and beyond to make sure I got the best deal possible and I left happy! Thank you so much for everything!!! 10/10!!

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Google Feb 2, 2024

Went in for an oil change and met a very nice and courteous young man by the name of Jim Sainte at the service desk outside . He was very polite and courteous and kept me updated on the service of my vehicle from start to finish. Thanks Jim Sainte

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Google Feb 1, 2024

(Translated by Google) Michael and Dayan were the best thing that ever happened to me, I never thought I could get a car from the year 2024 or miles, they are another level, I highly recommend this KiA team. (Original) Michael y Dayan fueron lo mejor que me a pasado, nunca pensé poder llevarme un carro del año 2024 o millas ellos son otro nivel les recomiendo al máximo este equipo de la KiA

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Google Feb 1, 2024

(Translated by Google) I was treated by Antonio Días, an excellent, very professional person, as well as the staff in general. I am very pleased with the treatment and service in general. My respects to that elegant group of workers and in particular to Mr. Antonio Día, my wishes that they continue working like this and much success in their daily work. (Original) Fui atendido por Antonio Días una excelente persona muy profesional al igual que el personal en general estoy muy complacido con el trato y el servicio en general. Mis respetos para ese elegante colectivo ...

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Google Feb 1, 2024

(Translated by Google) Very good attention from Boris, quite fast and everything went 👌 (Original) La atención muy buena por parte de Boris, bastante rápidos y todo salió 👌


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